Our refund policy lasts 30 days from date of purchase. If 30 days have gone by since your purchase, we may asses a refund, however restocking fees may apply.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, which must be undamaged.
Exempt from Refund
Several types of goods are exempt from being returned. These items will include any service or custom made / special order product.
Additional non-returnable items:
Gift cards and Custom products or special-order products – These can be returned only the in the event of a defect.
Process, Terms and Conditions
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where a restocking fee may apply. If we are charged a restocking fee by a manufacturer, we will have to charge you the same fee.
Product or Service Mistakes
If Baseline Motorsports LLC made the mistake:
We will cover all costs for the mistake to be corrected. We must either receive the incorrect item back from you or you can replace a new order for a replacement item. We do not keep credit card information on file so we will not be able to bill your card for a replacement part. Please email our returns department before placing a new order so we can insure the return is taken care of the fastest way possible for you.
We will cover USPS priority UPS ground shipping from you for the incorrect product, as well as, back to you for the correct product. If you would like to receive the product faster than the standard 2 to 3 days for shipping, please let us know and we can arrange for overnight shipping at an additional expense.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.